#Arjun-ToS

1 messages · Page 1 of 1 (latest)

glad marsh
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Hi there, no once an account has accepted a ToS it can't be changed.

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You would need to create a new account

tacit scaffold
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yes..

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i would like to know how to delete first

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and create a new account

glad marsh
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Is it a Custom account?

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Or Express?

tacit scaffold
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express

glad marsh
tacit scaffold
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also can we do it via dashboard /

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UI

glad marsh
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No I don't believe you can via the Dashboard

tacit scaffold
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thanks, Also , can we delete on behalf of our customers

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since we are the retail hosting a lot of connected accounts

glad marsh
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As long as they are at a $0 balance then you can delete the account

tacit scaffold
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cool. Ty

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is there a way to recreate these accounts

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or customer/biz have to sign up?

glad marsh
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They would have to go through the onboarding flow again

tacit scaffold
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ok

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thanks