#ddavis-ach-branding

1 messages · Page 1 of 1 (latest)

spice latch
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Which modal are you using?

rough isle
spice latch
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Ah, I don't think we have any custom branding options for this, but let me double-check on something really quick

rough isle
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I appreciate it. We are planning on sending over $30M through you guys over the next year and one of my requirements is that this is branded with out corporate colors and logo.

spice latch
rough isle
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That's perfect!

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Much appreciated! Have a good night.

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Wait... Did you mean to send me to Stripe Connect?

spice latch
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Is your screenshot not for Account Links?

rough isle
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No it is for a payment intent

spice latch
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Ahhh, okay. Soooo, that's a Payment Link. Wildly different. Let me check

rough isle
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When I click on one of the test financials it opens a new modal.

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(the image I sent previously)

spice latch
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Payment Links is on there and it has the same options (color, logo, and icon)

rough isle
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I have all of this branded and it is not appearing

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None of these are using that branding.

spice latch
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Are you on test mode in the Dashboard when you're modifying the branding?

rough isle
spice latch
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Ah, I don't think there's anywhere to adjust branding on those mobile views. I don't see a logo, icon, or banner color anywhere

rough isle
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That's what I am seeing.

spice latch
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Those screenshots aren't of the Payment Link landing page. They're of different places in the modal. Create a Payment Link and navigate beyond the "click here to agree" page.

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If you're still unable to see the branding, I would recommend reaching out to support, as it seems to be working as expected: https://support.stripe.com/contact/email