joshandrews43 - US Bank PM | Stripe Developers | Page 1

near flare May 19, 2022, 5:39 PM

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Hi 👋

spice juniper May 19, 2022, 5:40 PM

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req_87xvcgzZDMZP6z

near flare May 19, 2022, 5:40 PM

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Thanks, can you tell me was this bank account created with the Payment Methods API or was it converted from an earlier Source?

spice juniper May 19, 2022, 5:41 PM

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not sure how im supposed to know that to be honest

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Should it matter? I'm just trying to update metadata so

near flare May 19, 2022, 5:42 PM

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I'm taking a look at the object involved

spice juniper May 19, 2022, 5:43 PM

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im assuming since its ba_ it was a source

near flare May 19, 2022, 5:43 PM

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And yes it matters because failure to update the metadata on Payment Methods created via migrating older Source objects is a known bug that we are working to fix

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I've been pushing for it to be prioritized and so I'll share this info to help make the case

spice juniper May 19, 2022, 5:44 PM

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middle of migrating 50 accounts from standard to custom all with banks that used to be sources

near flare May 19, 2022, 5:45 PM

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You can update the metadata by using the older Source API but it won't show up if you query the Payment Methods API.

spice juniper May 19, 2022, 5:46 PM

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you mean the new metadata wont show up?

near flare May 19, 2022, 5:46 PM

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Correct

spice juniper May 19, 2022, 5:47 PM

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so stripe's ach team 1) forcibly moved all old banks to the new api, 2) made it so that getting all customers payment methods involves 3 separate calls (sources where type === old bank, payment methods cc, payment methods new bank) and 3) doesnt let us update those old payment methods

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all without a single mention of any of that in any public forum?

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how am i reporting bugs to stripe every week and none of which are being reported in any fashion whatsoever

near flare May 19, 2022, 5:49 PM

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I raised this issue last month due to other Stripe users writing in. It is being prioritized currently. Unfortunately I do not have an ETA on the fix though.

spice juniper May 19, 2022, 5:49 PM

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There is no public forum for tracking incidents at all?

near flare May 19, 2022, 5:50 PM

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Only for our public libraries

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On Github

spice juniper May 19, 2022, 5:50 PM

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My only recourse here is to try updating a bank account every day and wait until I dont hit a 400?

near flare May 19, 2022, 5:51 PM

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No. A much better way would be to subscribe to the Developer Digest.
https://stripe.com/docs/upgrades#stay-informed

spice juniper May 19, 2022, 5:52 PM

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That is just feature launches not bug fixes

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Have a good day, sorry for the frustrated attitude i know its not your fault

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Just been running into bugs left and right since i think i migrated the most banks from v1 to v2 and standard to custom

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an absolute shitshow the new ach api is awful for migrated banks

near flare May 19, 2022, 5:53 PM

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You calling it out helps me push for this to get a higher priority. I am relaying this information internally.

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I agree the migration piece was not thought out from a user's perspective.

spice juniper May 19, 2022, 5:54 PM

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at least post it in a breaking changelog

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anyways have a good day sorry for bothering you

#joshandrews43 - US Bank PM