#kekko7072 - paymentintent

1 messages · Page 1 of 1 (latest)

wanton widget
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Hi! Can you share the SetupIntent ID?

final quest
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yes sure

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"seti_1L15AnA94JJJ3znb9Tc5ZBij"

wanton widget
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I just checked, and from our end it looks like the authentification failed.

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and the user completed the process in it's bank app
Are you sure about this step? Could you ask the user to retry? From our ends it looks like this step failed.

final quest
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ok, thankyou so much, i will ask more details at the user to be sure and come back to you.

final quest
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user says he doesn't recieve the 3D secure notification from the bank app.

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but i tested with the same bank and works the 3D secure

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how it's possible?

wanton widget