dgsunesen-connect | Stripe Developers | Page 1

sinful moon May 19, 2022, 9:24 AM

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Hi! Can you share an account ID where you see this issue?

gleaming ether May 19, 2022, 9:28 AM

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ja

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just a sec 🙂

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acct_1KWelCREfOVHpoPF

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and the most recent request id towards the /account_links endpoint is this one: req_ixUNr032rCCgay

sinful moon May 19, 2022, 9:33 AM

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Thanks! The request you shared was made this morning, but identity verification is asynchronous and may take some time. So I would just recommend to wait, and if they sent the correct documents, the account should be validated soon.

gleaming ether May 19, 2022, 9:36 AM

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so are you able to see if the verification documents went through all right?

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it's just that I think I tried with another account that the verification just went okay right after

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okay, can you check another one for me?

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acct_1KytItRL7TTf3Dyl

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This user tried to do it the first time a day ago

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and it still doesn't go through

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