DT - duplicate accounts | Stripe Developers | Page 1

plush rose May 18, 2022, 8:13 PM

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Hello! Just starting a thread for you -- I'll review and respond as soon as I can 🙂

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Hey there, can you explain more about what you mean? Merging accounts isn't possible, but why do you end up in this situation?

plush rose May 18, 2022, 8:47 PM

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@mint granite i see you typing in main -- did you see the questions here?

mint granite May 18, 2022, 8:52 PM

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Sorry I typed my response in the main thread.

loud moth May 18, 2022, 8:52 PM

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Due to a bug in our system, our eCommerce and Platform systems created 2 Stripe accounts for the same customer. I would like to choose one of the Stripe accounts and merge it with the other. I also like to preserve the subscriptions, payment information, and transactions history of both account in the account I have chosen.

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Hello!

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You can't really merge accounts in the way you're talking about as far as I know, but I recommend you contact support for help with this issue (this isn't something we can help you with here regardless): https://support.stripe.com/contact

mint granite May 18, 2022, 8:56 PM

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So from your point of view, there's no way for me to use the Stripe dashboard and locate all of the accounts for a single customer, then do a merge? Is there a programmatic way to do this?

loud moth May 18, 2022, 8:59 PM

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There is no way to do that as far as I know.

#DT - duplicate accounts