#nadia-upgrade-subscription

1 messages · Page 1 of 1 (latest)

half quiver
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Hello 👋
Sorry, server is a little busy today
Give me a moment to catch up

sterile current
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hi @half quiver thanks !

half quiver
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Thank you for your patience.
So if I understand it correctly,

Example
Plan A - $10 a month
Plan B - $40 a month

the customer wants to upgrade from A to B immediately (without proration but only paying the difference - $30)

is that correct?

shadow remnant
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@sterile current did you mean this thread

sterile current
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hi

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yess

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thanks

shadow remnant
sterile current
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thanks

shadow remnant
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as far as I know there's not really any automated way to do what you want though

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you'd have to manually calculate the $30 in that example

sterile current
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is it possible to do it on the dashboard ?

shadow remnant
sterile current
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id like to do it directly form the dashboard, is it possible please ?

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we don't have time to implement this specific feature

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thanks for your understanding

shadow remnant
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I'd suggest experimenting with it in test mode

sterile current
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noted

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im gonna use a subscription schedule then

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& add a coupon

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schedule now + 3 min for instance

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is it possible to not update the cycle please ?

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i mean the start & end of the current period can be the same as before the schedule ?

shadow remnant
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yep totally possible

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 phases: [{
          start_date:subscription.current_period_start,
          end_date:subscription.current_period_end,
...

for example.

sterile current
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so i set 2 phases or just 1

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?

shadow remnant
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I don't know, I don't know what your goal is.

sterile current
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i client of mine has sub to the wrong plan

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& he wants to upgrade it now

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but the thing is that our api allows plan update but for the end of the current period

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so he wont be able to use his new plan now

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im looking for a solution to allow him to upgrade his plan now
without proration

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but just debit the difference between the 2 plans : 30 euros

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& i dont want to update the periods

shadow remnant
sterile current
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nice !

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thanks a lot

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so he wont be charged of 99 euros if i add my own invoice right ?

shadow remnant
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where did 99 come from?

sterile current
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sorry it's the price of the new plan

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that he wants to upgrade to