radek-invoice-failed | Stripe Developers | Page 1

white sand May 18, 2022, 2:18 PM

#

Hello 👋
Give me a moment to catch up here 🙂 Thanks

spare briar May 18, 2022, 2:19 PM

#

thank you

white sand May 18, 2022, 2:21 PM

#

can you share the example invoice IDs?

spare briar May 18, 2022, 2:21 PM

#

sure : in_1KwpayE9CKDQbR23MkorDf56

white sand May 18, 2022, 2:28 PM

#

do you have auto retries enabled?

spare briar May 18, 2022, 2:30 PM

#

yes I do

#

We have the "smart retires" enabled

white sand May 18, 2022, 2:41 PM

#

still looking

spare briar May 18, 2022, 2:41 PM

#

thanks

white sand May 18, 2022, 3:06 PM

#

Okay so it seems like you used tokens/sources to store the card that failed the charge attempt (card_declined) with error

The customer’s bank could not send pre-debit notification for the payment.

That won't work with RBI regulations
https://stripe.com/docs/india-recurring-payments#subscription-creation

You'd need to use PMs via Setup Intents to get the card set up correctly with a mandate

There will be no retry when there is no mandate, it wont work even if we tried again (hence smart retries won't work)

#

So, yes attempt_count = 0 is expected here

spare briar May 18, 2022, 3:21 PM

#

I see, thank you!@

white sand May 18, 2022, 3:21 PM

#

NP! 🙂

spare briar May 18, 2022, 3:23 PM

#

So is "attempt_count" actually retries count?

white sand May 18, 2022, 3:25 PM

#

Its mostly how many attempts were made to charge the payment method
since there's a mandate missing, I'm assuming we don't count it as an attempt

#

I could be wrong but that's my understanding of it. RBI guidelines are pretty strict 😄

#radek-invoice-failed