#UZI-php
tepid heath
Do you have an example of failed Invoice or PI?
red wedge
There card was working properly
The card issuer returned a decline code of generic_decline and did not provide any additional details.
The customer may need to contact their card issuer for more information.
card_declined
The card issuer returned a decline code of insufficient_funds.
The card has insufficient funds to complete the purchase.
The customer should use an alternative payment method.
Their same cards were working properly
But from 29th april they can top up
Stripe blocked this transaction.
These are some errors
tepid heath
card_declined means the issuer bank just declined it, and it's just the bank know the reason
Can you give me one example req_xxx id in the screenshot? (please paste it here) I will double check
red wedge
Okay
Just gimme 1 minute
I will give you 3 4 different ids
req_zVRN62DOdvmySx
req_dbCvgwCJQTmc0M
req_knc37ZgIoSQzC3
req_FA3saXMAzj7xql
req_5eQOVJoxdLPBQ6
tepid heath
They seems to be all different
Looking at req_zVRN62DOdvmySx, it was declined because there was another request req_Nk26xJnWKBnf5r that was also declined with "Your card does not support this type of purchase"
req_dbCvgwCJQTmc0M was declined simply by "Your card has insufficient funds"
Those are messages from the issuer bank
red wedge
Brother everything was working perfect then this happened
I have 10+ clients
All of them have different cards
These same cards were working but now they are giving error
Do you think that faulty codes can cause this error?
If there is something wrong in intigration
tepid heath
I know, but really that's up to the issuer. The card could have fund before, but insufficient fund now. It's pretty normal
I don't think your integration is wrong
as all the messages was coming from issuer banks
red wedge
If i use my own card its giving me same error
but i have funds in my account
and my card was working properly before 29th april
tepid heath
A debit card?
tepid heath
I totally understand that it worked before, but still it could have a problem with issuers
Can you provide one req_xxx id that is your own card?
red wedge
req_zVRN62DOdvmySx
How can i check if anything is wrong in my integration or code
I mean how can i turn on test mode
tepid heath
That the first one and because of this
#976378774742511636 message
I mean how can i turn on test mode
Just toggle the button in your Stripe Dashboard
red wedge
I have contact my bank and they said everything is fine from there ends
tepid heath
red wedge
Okay