#Excelsus-webhook

1 messages · Page 1 of 1 (latest)

wanton carbon
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You sure your webhook has correct type of Direct vs Connect? Also check if it's Test mode vs Live mode

wicked gale
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Thanks for quick respond!

If I understood correctly, events created by any other developers on this same business with me will only be sent if the webhook is on connect? but if thats the case, shouldn't the events be visible on the dashboard?

we were already using stripe on one of our other part of the service(but on that part webhook was not needed) so our staging(semi-live) server webhook is getting events from that with direct type live mode webhook , so I'm assuming direct type is the right type, but i'm little bit confused here

wanton carbon
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Yes direct should be correct as long as you don't use Stripe Connect. And yes event by any other dev on the same account should be sent to the same endpoint configured

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So if you have Direct type, Test mode endpoint, setup event types you listen to, every events happens in the account should be sent there

wicked gale
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yes... i'm wondering what i did wrong in the process. if i have the payment intent id created with our test client, can i know why the event is not appearing on the dashboard?

wanton carbon
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Can you give me the Payment Intent Id ?

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pi_xxx

wicked gale
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pi_3L0KsLDfsXGtoDNu44rJOWeP

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on our log this test payment of 5dollar is made with our integrated test client about 23hour ago but i can't see it on my dashboard

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While another test payment made with stripe CLI is visible: pi_3Kzvj6BVfmqvysfO03GtUOBM

wanton carbon
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That's the link for pi_3L0KsLDfsXGtoDNu44rJOWeP

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ah wait

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Ok pi_3Kzvj6BVfmqvysfO03GtUOBM belongs to acct_1GvqHiBVfmqvysfO which is your platform

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pi_3L0KsLDfsXGtoDNu44rJOWeP belongs to acct_1KzznmDfsXGtoDNu which is a Standard connected account of above platform

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When you created pi_3L0KsLDfsXGtoDNu44rJOWeP you have used the Stripe Account header, aka Direct Charge, from Platform account but speciifying the connected account

wicked gale
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oh so they are on different account.. i see

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That would help, thanks a lot!