rmoura-mandate-retrieve | Stripe Developers | Page 1

rotund aspen May 17, 2022, 4:20 PM

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No you don't have access to the Mandate that way

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The Mandate is stored on a previous Charge or SetupAttempt instead

simple remnant May 17, 2022, 4:20 PM

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ohh

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I tried to create a payment inttent with a sepa paymnet method, but this is what it returns: This PaymentIntent requires a mandate, but no existing mandate was found. Collect mandate acceptance from the customer and try again, providing acceptance data in the mandate_data parameter.

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What should I do? I checked and the user just disputed a payment... But we should be able to conitnue to make payment intents, no?

simple remnant May 17, 2022, 4:38 PM

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@rotund aspen So does stripe have any way to check if the mandate is available?

rotund aspen May 17, 2022, 4:39 PM

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If the user disputed the payment it means it revoked the mandate

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you'd need to collect mandate acceptance again

simple remnant May 17, 2022, 4:47 PM

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How can I do that?

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By requesting to fill the stripe payment element?

rotund aspen May 17, 2022, 4:55 PM

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that is the easiest solution yes

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If a customer dispute a charge with me I wouldn't want to debit their bank account again since they could dispute it again

simple remnant May 17, 2022, 4:56 PM

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Hmm ok makes sense

#rmoura-mandate-retrieve