#LadyDoItBetter-connect
1 messages · Page 1 of 1 (latest)
Hi! Can you clarify what you are trying to do? You are a platform account? And what type of connected account do you use (standard/express/custom)?
hi i'm developing an commerce mobile app with standard checkout, not web hook, i'm in test mode and i'd like to test successful and rejected payment. I've created ah payment intent on backend-side and then i've found it on frontend. Now when i try to send the payment with card as payment method the response is something like "you cannot proceed you have to enable card_payment for this account". I can't understand if is related to the master account or to the merchant account.
i hope to have explained clearly my issue
Can you share the PaymentIntent ID (pi_xxx)?
to answer directly to your question: yes i'm a platform account and the merchant is express type
sure
.... one moment...
pi_3L0D0sQDncVmgvXe0SAObzpH
Thanks! Give me a few minutes to look into this.
So your platform account has no issues, it's your connected account (acct_1KylY3QDncVmgvXe) that is missing some information.
You can check that directly from your Stripe dashboard
yes where can add this infos
in test mode
because i cannot find it
can u help me
i need to know if i can proceed in test mode or it is a test limitation
Sorry for the delay. You need to provide the missing information for that account in order to process payments.
To add the missing information, you should use Account Links with type: 'account_onboarding' as shown here https://stripe.com/docs/connect/express-accounts#create-link
i've done it before of all
but in test mode there is not the fields for this informations
i've try twice
creating a 2 express connect merchants
That's odd. Also have you tried using the test values mentioned here during the onboarding? https://stripe.com/docs/connect/testing
yes
yes i've authenticate everything with test values
for this reason i ask if this is a test limitation
it should be possible to create test charges with an express account. give me a few minutes to look into this.
ok thank you so much
i've done it before of all
could you share the connect onboarding link in test mode for this account for me to try?
@gloomy tangle just checking in, is there a reason why you're using OAuth instead of Connect Onboarding?
where?
So you have two options to solve this:
- Create a new Express account, and make sure you use the test information mentioned on this page: https://stripe.com/docs/connect/testing (recommended)
- Or login into the Express account with a login link, and there add the missing information.
ok i try your suggestions