#LadyDoItBetter-connect

1 messages · Page 1 of 1 (latest)

dreamy mulch
#

Hi! Can you clarify what you are trying to do? You are a platform account? And what type of connected account do you use (standard/express/custom)?

gloomy tangle
#

hi i'm developing an commerce mobile app with standard checkout, not web hook, i'm in test mode and i'd like to test successful and rejected payment. I've created ah payment intent on backend-side and then i've found it on frontend. Now when i try to send the payment with card as payment method the response is something like "you cannot proceed you have to enable card_payment for this account". I can't understand if is related to the master account or to the merchant account.

#

i hope to have explained clearly my issue

dreamy mulch
#

Can you share the PaymentIntent ID (pi_xxx)?

gloomy tangle
#

to answer directly to your question: yes i'm a platform account and the merchant is express type

#

sure

#

.... one moment...

#

pi_3L0D0sQDncVmgvXe0SAObzpH

dreamy mulch
#

Thanks! Give me a few minutes to look into this.

#

So your platform account has no issues, it's your connected account (acct_1KylY3QDncVmgvXe) that is missing some information.
You can check that directly from your Stripe dashboard

gloomy tangle
#

yes where can add this infos

#

in test mode

#

because i cannot find it

#

can u help me

#

i need to know if i can proceed in test mode or it is a test limitation

dreamy mulch
gloomy tangle
#

i've done it before of all

#

but in test mode there is not the fields for this informations

#

i've try twice

#

creating a 2 express connect merchants

dreamy mulch
gloomy tangle
#

yes

#

yes i've authenticate everything with test values

#

for this reason i ask if this is a test limitation

dreamy mulch
#

it should be possible to create test charges with an express account. give me a few minutes to look into this.

gloomy tangle
#

ok thank you so much

dreamy mulch
#

i've done it before of all
could you share the connect onboarding link in test mode for this account for me to try?

zinc moon
#

@gloomy tangle just checking in, is there a reason why you're using OAuth instead of Connect Onboarding?

gloomy tangle
#

where?

dreamy mulch
#

So you have two options to solve this:

  • Create a new Express account, and make sure you use the test information mentioned on this page: https://stripe.com/docs/connect/testing (recommended)
  • Or login into the Express account with a login link, and there add the missing information.
gloomy tangle
#

ok i try your suggestions