kendra-account-migration | Stripe Developers | Page 1

fair prawn May 16, 2022, 4:46 PM

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Hi there 👋 roughly how many customers are on the account? How many subscriptions?

jagged patio May 16, 2022, 4:49 PM

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Our paying customers are our subscribers. A total of 5. So each customer will have one credit card linked. Each customer will have non-paying users attached to their account. So think about Slack the team leader will pay the subscription but there are many members.

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@fair prawn

fair prawn May 16, 2022, 4:52 PM

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When you say "we own two applications (each with a stripe subscription)" are each of the applications Connect accounts? Or are they separate Stripe accounts?

jagged patio May 16, 2022, 5:12 PM

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@fair prawn no they are not connect accounts

fair prawn May 16, 2022, 5:12 PM

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So each application is its' own Stripe account and you want to migrate from one to the other?

jagged patio May 16, 2022, 5:20 PM

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Ahhh

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thank you for clarifying!

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It is one stripe account, just different products.

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@fair prawn

fair prawn May 16, 2022, 5:23 PM

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Alright. Sorry for all the questions, but it's difficult to advise with the info I have so far. To clarify, you have 5 customers who are on subscription A and you want them to be on subscription B? Are you managing these via the Stripe Dashboard or the API?

jagged patio May 16, 2022, 5:28 PM

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No worries about the questions -- I understand

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I am managing these via the dashboard.

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Yes, I have 5 customers on subscription A and I want them to be on subscription B. The only thing I need to mention is that subscription A is on different internal application. Think uber eats and uber

fair prawn May 16, 2022, 5:32 PM

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We're very limited on what we can advise re. the Dashboard unfortunately. I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact/email

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jagged patio May 16, 2022, 5:32 PM

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okay from a developement perspective is fine.

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@fair prawn

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I complete easier task via dash

#kendra-account-migration