shukryzablah-recipient-service-agreement | Stripe Developers | Page 1

thick tinsel May 16, 2022, 3:56 PM

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Ah, I believe that is behind a gate. Do you have a ticket ID for the conversation with support? They're supposed to know about this.

slow lava May 16, 2022, 4:00 PM

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I don't have one, but from the raw email I got with the transcript and in response to "they getting back to me" I'm guessing is 503D32-M953V, with or without the dash?

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Yeah, confirmed, 503D32-M953V is the ticket ID that the email communications had

thick tinsel May 16, 2022, 4:11 PM

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Let me dig here real quick. What's your account ID?

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Looks like acct_abc123

slow lava May 16, 2022, 4:12 PM

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Must be acct_1IIkCyHcVqM7N574

thick tinsel May 16, 2022, 4:16 PM

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Okay, it looks like there may be multiple threads open. It looks like one of our more knowledgable specialists is already looking at the thread that mentions the error you received, so I would recommend waiting to hear back from them as they can support you better than I can

slow lava May 16, 2022, 4:18 PM

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Thank you, I appreciate it

#shukryzablah-recipient-service-agreement