wizard - account configuration | Stripe Developers | Page 1

mild citrus May 16, 2022, 2:43 PM

#

Hello! Just starting a thread for you -- I'll review and respond as soon as I can 🙂

#

What exactly are you have an issue with? Can you share an example?

eternal dust May 16, 2022, 2:46 PM

#

#

first errors occurred around April 5th

mild citrus May 16, 2022, 2:50 PM

#

Yep, as the error indicates, you should contact support to have this account configured: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

eternal dust May 16, 2022, 2:52 PM

#

I did that with them and I thought it was solved, but it apparently came back again for some reason. I don't have the hierarchy rights to check logs and see if someone went and disabled it

#

is transfer only showing "enabled" still?

mild citrus May 16, 2022, 2:54 PM

#

If you're still getting that error then the account hasn't been set up to request only transfers, and you should reach out to support again

#

You can share that example request ID (req_1234) to make sure you are looking at the same account as them

eternal dust May 16, 2022, 2:55 PM

#

thanks i'll give that a shot!

mild citrus May 16, 2022, 2:56 PM

#

👍

#wizard - account configuration