#Magento2-checkout fulfill orders

1 messages · Page 1 of 1 (latest)

cyan stream
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👋 happy to help

versed delta
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superb thank you

cyan stream
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what module are you using?

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I'm not familiar with Magento to be honest, and I don't know whether I will be able to helo you but in all cases I think it's better to contact the support of that module, maybe there's a bug in their integration

versed delta
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We are on the newest release of the official stripe module

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3.1.2

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Magento V Magento ver. 2.4.3-p1

cyan stream
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what is the status of the order created with a 3DS failing?

versed delta
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cancelled

cyan stream
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so it's behaving as expected

versed delta
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but we dont want 5 failed orders in our system for 1 good order.. thats a nightmare... we also trigger automations based on order creation...

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which means automations are triggering when no actual order has been created...

cyan stream
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are you using Stripe's webhooks? or Magento

versed delta
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new module automatically configures the webhooks

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ive actually just cleared them in stripe to let it recreate

cyan stream
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again I'm sorry I'm really familiar with the module or have does it integrate with Adobe Commerce

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but just for the sake of clarity, what events are you listening to?

versed delta
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charge.captured
charge.failed
charge.refunded
charge.succeeded
checkout.session.expired
customer.subscription.created
invoice.finalized
invoice.paid
invoice.payment_failed
invoice.payment_succeeded
invoice.voided
payment_intent.canceled
payment_intent.payment_failed
payment_intent.succeeded
product.created
review.closed
setup_intent.canceled
setup_intent.setup_failed
setup_intent.succeeded
source.canceled
source.chargeable
source.failed

cyan stream
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I meant the one you are using to trigger the order creation automations

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we also trigger automations based on order creation...
I'm talking about this

versed delta
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order creation in magento

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I think our problem is that we dont want an order created on payment intent... thats creating duplicates...

cyan stream
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I'm not sure I could help you with that unfortunately, I would strongly suggest contact support https://support.stripe.com/?contact=true or submitting an issue on the module's github page you shared earlier

Stripe: Help & Support

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