#CaptainYarb - Quote set currency

1 messages · Page 1 of 1 (latest)

grim saffron
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Good question, I am not immediately familiar with how to specify that but am looking in to how to do that

warm glade
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Thanks for helping! You are doing great! 😄

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I found a Beta for handling parts of this, but it's said beta for hot minute.

grim saffron
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Can you send me the doc for that? I can check it out.

warm glade
grim saffron
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Thank you, I got busy and am still bouncing between a couple threads but I should be able to check back in to this in a minute, sorry for the delay

warm glade
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No sweat! You're a boss for handling all this! 😄

grim saffron
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Thanks, it can get pretty hectic but it is always fun. Okay, getting back to this. If I can't figure this out quickly I will ask my colleagues for help, either way we should have an answer on this soon

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I am less familiar with this behavior, what error or behavior are you seeing that is resulting from the currency being set too soon in this process?

warm glade
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It's behaving as expected in the outline here: https://support.stripe.com/questions/setting-a-customers-default-currency

I was just hoping there was a way to not force users into that situation so early.

Setting a customer's default currency : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

grim saffron
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Interesting I am actually surprised by that behavior because I thought Quotes shouldn't actually create the subscription or Invoice before they are accepted

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Do you have the ID of a Quote that this happened with? I can take that to my colleagues so we can have a closer look

warm glade
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We setup an isolated test customer that we mantually set a test quote on: qt_0KyhXyF23R9jbzPTrQw2iJN8

grim saffron
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Thank you, checking in to what happened with that quote

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Unfortunately it looks like there is not a way to do this at the moment. I will put in feedback with a request to allow this behavior but I can't promise it will be added

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Is there an issue that setting this default currency causes you down the line?

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You may need to prompt your users for a currency first if possible

warm glade
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It's mainly user jitter. They might be "playing with checkout" but don't realize that selecting a currency is locking them in.

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Once they have paid actual money in a currency: locking them is beyond reasonable.

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Also from Stripe's UI: If I just accidentally selected the wrong Price in the wrong currency: It instantly updates the draft on the page without the need to hit "save draft".

Very jarring from a UX perspective as it may not have actual user intent.