Robert de Nuiro-monthly-to-yearly | Stripe Developers | Page 1

cedar delta May 11, 2022, 2:38 PM

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Hello 👋
Can you share the request ID?

hexed seal May 11, 2022, 2:39 PM

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Hello, thank you for taking my problem into consideration

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The request ID is req_p1KBqwKPqqzvJG

cedar delta May 11, 2022, 2:44 PM

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This is expected behavior for changes in intervals
https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#immediate-payment
You'd likely want to provide a way for your customers to pay that invoice

hexed seal May 11, 2022, 2:48 PM

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Ok thank you, so according to the doc I have to pass from proration_behavior: 'create_prorations', to proration_behavior: 'always_invoice',

cedar delta May 11, 2022, 2:50 PM

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yes

hexed seal May 11, 2022, 2:55 PM

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Ok now that I set the value to 'always_invoice' I can't change the monthly subscription either, with the same error 'This customer has no attached payment source or default payment method. Please consider adding a default payment method'
I can't make it annual or monthly

cedar delta May 11, 2022, 3:11 PM

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Ah sorry should've been clear in my response.

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actually can you share the customer ID?

hexed seal May 11, 2022, 3:13 PM

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RequestId : req_3Ol66XCki4r2yN
CustomerId : cus_LfcQFJF4gOn9Ui

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I think it could be because the webhooks are not configured ?

cedar delta May 11, 2022, 3:26 PM

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You'd likely want to pass a default_payment_method when updating the subscription
https://stripe.com/docs/api/subscriptions/update#update_subscription-default_payment_method

Stripe API reference – Update a subscription – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

hexed seal May 11, 2022, 3:39 PM

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Okay thank you very much, we found it. We do not set a default payment method when a user subscribes to our subscriptions

cedar delta May 11, 2022, 3:40 PM

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Yup! no worries 🙂 Happy to help

#Robert de Nuiro-monthly-to-yearly