#sreekanthmk-subscription
cinder oracle
Just imagine this. he user created a subscription. stripe could not process the next payment due to some card issue/ insufficient balance. Stripe will retry the payment right?
If the payment didnt happen, I will send the user something like this => "We had a little trouble processing your last payment for your Subscription. But don't worry! This stuff happens. Sometimes it's an insufficient balance, or maybe the card you use just expired. Please complete the payment immediately to avoid account suspension"
I want the user to complete the payment and avoid the subscription suspension
true brook
This is handled by your settings in the Stripe dashboard here: https://dashboard.stripe.com/settings/billing/automatic
cinder oracle
Okay
Any chance that I can change the days here? like multiple days (7 days, 2 days, 1 days)
true brook
No it doesn't look like it's possible.
cinder oracle
Okay
I saw it in the failed payment email section
Sample email when payment fails
Is there any way to get the url for update payment info so that the mail can be sent from my application rather than stripe
true brook
Actually I think you need to provide the URL in that email
If you scroll a little in the popup it's showing a "link" input.
But you could use the Customer Portal to let your customer update they payment method: https://stripe.com/docs/billing/subscriptions/integrating-customer-portal
cinder oracle
"Actually I think you need to provide the URL in that email"
How can I get this url?
That was my question
zenith pilot
So you would link to a page on your site where the user can click a button or something that will create a customer portal session server-side and then redirect them to that customer portal
cinder oracle
I was just checking this hosted_invoice_url feature
I think this is what I am looking for
I have subscribed for this feature (its in beta now). How long will it take for me to use the feature
zenith pilot
We can't discuss betas in here unfortunately. I would reach out to support or your Stripe contact for more info there
cinder oracle
sure thanks