#TeddyDeepRat-frame
1 messages · Page 1 of 1 (latest)
hi! like you say, we'd need to see a link to a page that has that bug and the exact code it's using to be able to really say anything here.
I was just curious if anyone else has noticed the issue on their site too. We have one of our testers running through broswer stack to see if we can trigger it
But once you've gone to the site, clicked refresh, the bug doesn't come back
For context I work at Stripe and we this channel is mostly for direct developer support. I have definitely seen various issues like this over time and sometimes we can track them down to things like Z-layer issues or overlays in the merchant's page, or browser bugs, or bugs in stripe.js, but there's really nothing to say without a reproduction(link to a page, exact code used, instructions on actions to take, and browser versions). We actively work on those in my team and I've dug into lots of weird stripe.js issues. Theres's no one single cause or workaround though, so really without some detail I can't say anything.
That's completely understandable! I'll see if we can capture the bug on our end. It's new and started 5 days ago with other comments in one of the founder/CTO whatsapp groups so I was reaching out on here as a total long shot. Hopefully it's super simple but it seems to affecting several other friends. When we get it, who's the best person to reach out to?