#rafmaghari-connect
nova kite
hi! no, there's no way to influence that really
shows that if we click done the onboarding will be tag as finished but it will return an error because the user has no ID
that happens to you in test mode because you'e not using our test data
if you use the information https://stripe.com/docs/connect/testing#identity-and-address-verification- (make the date of birth 1/1/1901 and the address something like "address_full_match, Darwin, AU"), then the account will be verified without needing to later ask for an identity doc since we can verify from the provided information without needing to come back and ask for that
sick flame
so you mean in our production mode if the data is correct in our address field the user does not need to input a ID? But this flow makes the user "RESTRICTED" because it has no ID? or it will be waved because the address is correct?
I want to force them to upload an ID because of this. they are restricted.
nova kite
we only ask for an ID document if we are not able to verify the "keyed-in" information(the information they enter into the onboarding).
that's async, so they enter the information, they can finish the onboarding, and later(though in test mode it might be fairly quick), you get an account.updated webhook event to let you know their status has changed, at which point you should let them know and send them back to the onboarding to provide what is needed(in this case an ID doc to verify them).
sick flame
1 - if the entered information is complete the user account's status is "COMPLETED" ?
2 What's the timing for the user status to be completed? 1-2 days? (assuming the keyed-in information is not valid)
nova kite
1 yes
2 no specific timing, but it would be unusual to take 1-2 days, I would think more like hours. But it depends , so no published number.
sick flame
Hello, is there any reason why this kind of info is "restricted" in live mode?
I think the address here is legit address in AUS.
@nova kite
nova kite
can't answer that really