#PNCBD-woocommerce

1 messages · Page 1 of 1 (latest)

quasi stirrup
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It's a question to woocommerce support team

short basalt
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I received the same request via email from Stripe. It asks for my website URL to be added to my account, but when I click the link, there is no place to enter the URL.

quasi stirrup
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Can you share your account id?

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acc_xxx

short basalt
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acct_1KxjR6GSDrn5jKDE

quasi stirrup
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Public details or Business details

short basalt
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When I go to Account Settings I am given the following options:

quasi stirrup
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btw do you still use purenaturalscbd.com ?

short basalt
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Account Name, Business Address, Phone Verification, TIme Zone

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Yes, still use it

quasi stirrup
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The next option

short basalt
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Yes, under business details i have:

quasi stirrup
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Yeah I think all of your URLs are working

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You may want to reach out to Support again, saying those URL are valid

short basalt
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whats the best way to get in touch with someone at Support? everything I saw online said to come here/

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?

quasi stirrup
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Not really, here is the place for developer questions

vagrant dirgeBOT
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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

quasi stirrup
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Here click on "Contact Support"

short basalt
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Got it. Thanks. Ill use that link

quasi stirrup
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You will live chat to a person, and that team can assist you for account queries

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I am developer and I firmly checked, believe you should be fine while you get in touch to a Support person

short basalt
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Chat lady said a team is reviewing my account and I should receive an email soon. Any idea what that could be about?

quasi stirrup
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It's just they need time to review