#stripe_connect_platform - cancel subscription

1 messages · Page 1 of 1 (latest)

normal flume
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Hello! Just starting a thread for you -- I'll review and respond as soon as I can 🙂

tawdry fern
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Don't worry about the old thread. I completely give up on that. Just the new question and how to do this. I feel like this should be so simple.

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When you owe someone money b/c they paid for a year and canceled after 6 months, am I wrong that the Credit Balance in the dashboard is the correct field for normal humans (like my accountant and not an engineer) to understand that the customer is owed that amount? If yes, then I really want to populate that field so it is clean and clear.

normal flume
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https://stripe.com/docs/billing/subscriptions/cancel#canceling
https://stripe.com/docs/api/subscriptions/cancel#cancel_subscription-prorate
If you cancel with prorate=true then the customer should be credited the prorated amount previously paid.

Cancel subscriptions

Learn how to cancel existing subscriptions.

Stripe API reference – Cancel a subscription – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

tawdry fern
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I want the amount to be in some place that it is really easy for any human to issue a refund from the dashboard. But the customer himself will actually click a "Cancel" button in the app to initiate the cancellation.

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Do you mean that Stripe issues the refund and sends an email automatically?

normal flume
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or you can disable that, and refund the payment from the last invoice to refund the full amount

tawdry fern
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And invoice_now: false yes?
But prorate: true?

normal flume
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You said credit balance, which the cancel with prorate does

tawdry fern
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OK, thank you.

normal flume
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You don't need invoice_now at all unless you're using metered pricing

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It's for squaring up unbilled metered usage

tawdry fern
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No, OK, clean and clear. Thank you. I think that is all I wish to do.

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Have a great day. I am going for a run. You can clsoe this out. Thank you!

normal flume
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You're welcome, and you too