Andrew - Automatic payouts | Stripe Developers | Page 1

slender nymph May 10, 2022, 4:32 PM

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Hi 👋

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Can you share an account ID so I can look into this?

opal ruin May 10, 2022, 4:34 PM

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sure thing acct_1JAmRJQPS3EynQct as well as acct_1JvQKU4DnsI7Ss0S
The first one i've waited for a while and decided to to an instant via the API but the second one still has a balance that's sitting.

slender nymph May 10, 2022, 4:37 PM

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There is currently a 2 business day delay on both of these accounts. Are the charges you are expecting payouts for outside that window?

opal ruin May 10, 2022, 4:38 PM

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Yes very much so.

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The most recent payments were at the end of last month. for the second account i gave you.

Screen_Shot_2022-05-10_at_12.38.16_PM.png

slender nymph May 10, 2022, 4:39 PM

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In that case, unfortunately, I think you will need to reach out to Support
https://support.stripe.com/contact/email

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This channel is for unblocking developers trying to integrate Stripe. There are rules around payouts that I'm not able to examine in this setting. They will be able to dig into what is going on much better than I can.

opal ruin May 10, 2022, 4:40 PM

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Alright sounds good! Thanks for the help.

#Andrew - Automatic payouts