RubyDev - Cancel Sub | Stripe Developers | Page 1

blazing sleet May 10, 2022, 4:23 PM

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Hi 👋

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You can cancel a subscription at any time using the Cancel API and specify whether or not to prorate the remaining balance>
https://stripe.com/docs/api/subscriptions/cancel

shy latch May 10, 2022, 4:25 PM

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btw I run this subscription = Stripe::Subscription.delete(stripe_subscription_id, {prorate: true})

blazing sleet May 10, 2022, 4:27 PM

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Okay, so what about that isn't getting you the behavior you want?

shy latch May 10, 2022, 4:27 PM

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How do you initiate the refund?

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We see a pending item that is negative and has no credit balance in the dashboard

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this is the event ID

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evt_1KxvmQCEgURHX8Wq67QPrdlX

blazing sleet May 10, 2022, 4:30 PM

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You will need to initiate the refund yourself. Subscription prorations create credit balances.

shy latch May 10, 2022, 4:32 PM

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but we see a zero dollar credit balance and Pending invoice items of negative (29.94)

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also can we refund via API?

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cause we don't wanna manually refund

blazing sleet May 10, 2022, 4:34 PM

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If you have the Charge ID, you can create a refund via the API
https://stripe.com/docs/api/refunds/create

shy latch May 10, 2022, 4:35 PM

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Okay, but we only want to refund the prorated amount, not the entire charge.

blazing sleet May 10, 2022, 4:38 PM

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You can specify the amount when you create the refund

shy latch May 10, 2022, 4:40 PM

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How do we know the exact prorate amount?

blazing sleet May 10, 2022, 4:42 PM

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You can use the Upcoming Invoice API and set the subscription_cancel_at timestamp to the current time and the API result will show the prorated amount. Then use this to determine how much to prorate the user.
https://stripe.com/docs/api/invoices/upcoming#upcoming_invoice-subscription_cancel_at

#RubyDev - Cancel Sub