alcapone-refund | Stripe Developers | Page 1

steep pagoda May 10, 2022, 6:31 AM

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Hi there, have you checked the refund API? https://stripe.com/docs/api/refunds

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

dawn storm May 10, 2022, 6:33 AM

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Hello Jack, I was reading it before but I'm not sure can be suitable. I saw that I can enter a different amount so I presume I can set it in base of my "Cancellation Policy". I want this to be automated without human interaction

steep pagoda May 10, 2022, 6:34 AM

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Can you explain more about your cancellation policy?

dawn storm May 10, 2022, 6:37 AM

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I have a website like Airbnb. I'm not sure if you are familiar with it. the host can choose 3 different cancellation policies. When a guest books I'm receiving the payment (+ guest commission) and I release the payment after 24h (- host commission) to the host.

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if the guest cancels for example 24 before the check-in he has to pay a fee...how can implement it and automate with stripe?

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there will be: a not refundable policy, a 50% and another one

steep pagoda May 10, 2022, 6:42 AM

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It sounds like a auth-and-capture scenario to me.

You ask the guest to authorize the amount (room rental + commission)
When guest cancel the the booking, you can do a partial capture -> the remaining money will be automatically refunded to the guest
When the booking becomes non-refundable, you then do a full capture.

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https://stripe.com/docs/payments/capture-later I'd recommend this doc to you

Place a hold on a card

Separate authorization and capture to create a charge now, but capture funds later.

#alcapone-refund