#gt-ch - Convert Connect Account

1 messages · Page 1 of 1 (latest)

fickle mulch
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Apologies for the delay in reply here. Unfortunately there is not a way to do this for Custom or Express accounts. You will likely need to create a new account and fill out the account info again.

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Do you still want the new account to be connected to your platform?

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Unfortunately I don't think there is a way to port the history either.

fickle swan
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No worries @fickle mulch
No, I want to keep the new account completely independent. By data, I mean the history of payments. Can I move that to the new account? But from your response, it seems that won't be possible either.

fickle mulch
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I don't think so unfortunately. You can reach out to our support to see if we have any internal tools to help with this but unfortunately I am not aware of any https://support.stripe.com/?contact=true

Stripe: Help & Support

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fickle swan
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Got it, Thanks @fickle mulch