#lzin-Android app

1 messages · Page 1 of 1 (latest)

lucid fulcrum
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Hi there, are you using an older version of Stripe SDK?

trail salmon
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We are using v20.2.1

lucid fulcrum
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Did you upgrade to 20.2.1 recently?

trail salmon
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Yes after the app was removed:

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we had v20.1.0 when the app was removed

lucid fulcrum
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Please audit that you are not bundling any versions with any older versions of your app in your active application release for compatibility reasons. Finally, make sure there are not older versions of your application (that use non-compliant versions of the Stripe SDK), in any of the testing tracks in the Google Play developer console

trail salmon
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You mean another app version, other than the current production one can have the production app removed?

lucid fulcrum
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You should keep the APK that integrated v20.2.1 and remove the older versions.

trail salmon
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we use app bundles and doesn't seem to be possible to remove them

lucid fulcrum
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I don't think so, you might want to check with your Android developer.

trail salmon
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yeah he is telling me we cannot delete app bundles

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only deactivate them which is automatic on a new update

lucid fulcrum
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Can you first check if there's any app versions that included the old Stripe SDK?

trail salmon
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should only be the lastest one only, no other tracks are activated currently

lucid fulcrum
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Is the latest one using v20.2.1?

trail salmon
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yes

lucid fulcrum
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Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details

trail salmon
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sure

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acct_1GJKNnDRrPzum7cF

lucid fulcrum
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Can you log on to Google Play console -> Release overview and see if you have any other releases on non-production track (i.e., alpha or test tracks) ?

trail salmon
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we have internal testing, but is using the same build

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open, closed, internal are inactive

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so only internal and production on the same version

lucid fulcrum
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Can you confirm they are all using v20.2.1?

trail salmon
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it is the same build so they should right?

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but we are pushing a new update now and making sure we push it on every single track

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and we downgraded to v20.0.1 as this was the last version with no issues

lucid fulcrum
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It's OK, v20.0.1 is also Google Play compliant.

trail salmon
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okay so, will have to wait and see what they say!

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ill get back too you when I know the result, in the mean while thank you for the help!

lucid fulcrum
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Sure, feel free to come back when you need help!