#Harald - Terminal Signatures

1 messages · Page 1 of 1 (latest)

hollow basin
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Hello. One moment

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By signature reading, are you referring to accepting a customer's signature?

rose pine
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exactly, yes - we'd like to use the hand-written signature as an option to sign the payment.

hollow basin
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Ok thanks. Looking

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No, looks like collecting a signature isn't possible because we support EMV chip verification (so signature isn't needed)

rose pine
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Thanks for answering so quickly! So there is also no other device that supports signature reading?

hollow basin
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Hm not sure. Let me ask a colleague

hollow basin
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No unfortunately not

rose pine
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Ok, got it, thanks!
We are in the situation that we have a significant amount of customers that cancel payments by calling their bank and tell them it has been fraud.
What are your ideas how we can tackle that?

royal flare