Luan-under-capture | Stripe Developers | Page 1

spice kindle May 5, 2022, 8:08 PM

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Hi 👋 just to make sure we're aligned, can you specify what type of payment method was used in this scenario?

knotty girder May 5, 2022, 8:10 PM

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hi Toby, thanks for reply! I made with a credit card

spice kindle May 5, 2022, 8:13 PM

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Thank you for that clarification, please bear with me a moment while I double check that.

knotty girder May 5, 2022, 8:17 PM

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sure

spice kindle May 5, 2022, 8:18 PM

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And while I'm looking into that, would you be able to share the Payment Intent ID where you saw this behavior?

knotty girder May 5, 2022, 8:21 PM

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pi_3Kw9ARAXnZitlkwY2edPnTIT this is one of them

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this already was captured, but with a value lower than the original

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at first, the payment intent was R$ 11,40 and i captured with the prop amount_to_capture equal to 400 cents or R$ 4,00

spice kindle May 5, 2022, 8:28 PM

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So based on what I'm seeing, we only issue a partial release/refund. For example, for this payment I'm seeing the initial amount of R$ 11,40 but since you only captured R$ 4,00 we refunded/released the remaining R$ 7,40.

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We don't have much insight into how various banks/issuers represent this flow on their statements or within their websites.

knotty girder May 5, 2022, 8:33 PM

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hmm i got it. I'll contact my bank and try in other too, but thanks a lot for now, Toby!

#Luan-under-capture