Adarsh-business-name | Stripe Developers | Page 1

peak sinew May 5, 2022, 4:53 PM

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Hey there! Taking a look!

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How are you creating these Payment Links?

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API?

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Dashboard?

worldly tulip May 5, 2022, 5:07 PM

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Dashboard

peak sinew May 5, 2022, 5:12 PM

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Thanks. Give me a moment, server is quite busy this morning.

hollow knoll May 5, 2022, 5:18 PM

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Hi 👋 I'm stepping in for @peak sinew

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Are you using Payment Links

worldly tulip May 5, 2022, 5:21 PM

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yes, I am using payment links

hollow knoll May 5, 2022, 5:22 PM

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Okay well Payment Links are intended to be used when you don't know who the customer is before-hand.

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But first can you clarify what you mean by Subscriber's business name?

worldly tulip May 5, 2022, 5:23 PM

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Let me clarify. We are a B2B SaaS business. The business name is important for us. Even if we don't knoww ho the customer is before-hand, we must capture the business name during checkout.

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In other words, all our subscribers are businesses.

onyx nest May 5, 2022, 5:27 PM

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Unfortunately we can't collect a custom field like this right now in Checkout so that's not possible 😦

worldly tulip May 5, 2022, 5:27 PM

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Can this be done using the API?

onyx nest May 5, 2022, 5:28 PM

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not really. Like if you use Checkout or Payment Links, you can't ask for a business name, you'll havw to handle this separately, for example asking them the information after a successful payment when they reach the success_url

worldly tulip May 5, 2022, 5:30 PM

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That sucks... it appears that Stripe checkout was designed with B2C businesses in mind. This is a very basic thing that any B2B SaaS business will require. We were looking to switch over to Stripe from another platform but we may have to reconsider now.

onyx nest May 5, 2022, 5:30 PM

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That's fair!

worldly tulip May 5, 2022, 5:32 PM

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Is this at least in the future roadmap? If not, can it be added?

onyx nest May 5, 2022, 5:33 PM

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It's on our roadmap yes, but it's not scoped/planned for now

worldly tulip May 5, 2022, 5:36 PM

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Just so you see the issue from our pov, if I were to get our customers to use the checkout page in its current form, the revenue reports would only show individual names and not business names. We would have a hard time managing our subscription and keeping track of which individual is associated with which business. We have two B2B SaaS businesses, and we are set up with Stripe for both. We'd really love to see this feature added sooner rather than later.

onyx nest May 5, 2022, 5:38 PM

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I understand but it's not going to happen soon I can tell you that

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So you need to collect this yourself. You can store this information in metadata on the customer for example easily and have this in any of the reports you build. Lots of ways to do this

worldly tulip May 5, 2022, 5:40 PM

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So basically, if we want to use the checkout page then we would get the business name in the success_url and save it to metadata. Correct?

onyx nest May 5, 2022, 5:41 PM

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yes that's what I would do in that case

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you could update the customer's name in Stripe too to represent the business via https://stripe.com/docs/api/customers/update

worldly tulip May 5, 2022, 5:43 PM

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Can I update the customer from the dashboard or does it have to be using the API?

onyx nest May 5, 2022, 5:44 PM

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Dashboard works yes!

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there's an "edit details" on the left

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but if you collect it with your code after the payment, it's easier to update with code

worldly tulip May 5, 2022, 5:45 PM

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got it.. I'll give it a try. thank you!

#Adarsh-business-name