#jahirjje-email-notification

1 messages · Page 1 of 1 (latest)

muted hornet
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Hi there! You would likely want to listen to invoice.paid and invoice.payment_failed in this case.

ebon cradle
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ok, thank you

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If the recurring payment of a subscription is canceled by the user, and the subscription deadline arrives, which state does it adopt?

muted hornet
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When you say "canceled by the user" does that mean you deleted the Sub already?

ebon cradle
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no, I mean, the user cancels his recurring payment

muted hornet
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Ah okay, so in that case the payment attempt fails and the Subscription will move to status: past_due

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The behavior is then dictated by your retry settings

ebon cradle
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Ok, if i put the unpaid status, the user can paid later and use his suscription again?

muted hornet
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Yep, as long as the Sub isn't canceled then it can be returned to "active" once the latest invoice is paid.

ebon cradle
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I'm looking for that, don't cancel the subscription, I already configured the behavior of the payment retries so that it doesn't cancel it, is there any other action that I should consider so that the sub doesn't cancel?

muted hornet
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Nope, as long as retries don't cancel and you don't cancel it manually then it won't cancel

ebon cradle
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amazing!

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Excuse me I have several questions, could you explain to me how invoices work in subscriptions, I have seen that invoices continue to be issued when the client does not pay

muted hornet
ebon cradle
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ok i'll take a look at it

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That's all for now, thank you very much for your attention