#Liz from Wagonex-connect

1 messages · Page 1 of 1 (latest)

supple reef
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Hi! So you have a platform account and you can't transfer money to the connected account? What have you tried that didn't work?

dreamy epoch
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Correct we cannot transfer money to the connected account. We have not tried anything as we are not sure what needs to be done

supple reef
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It depends what you are trying to do exactly. What type of connected account is this: Standard/Express/Custom? And what types of charges are you doing: direct charges/destination charges/separate charges and transfers?
But in general, if you just want to send some funds to a connected account, you could create a transfer: https://stripe.com/docs/api/transfers/create

dreamy epoch
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It's a custom account. We want the payment to be sent directly to the Connect account, as we are linked by our Secret API Key the payments are landing in our direct account

supple reef
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So the platform is creating the payment, and currently the platform gets all the funds. And instead you would like the connected account to get the funds?

dreamy epoch
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Yes that is correct

supple reef
dreamy epoch
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Which one would be best for just sending payments without taking any fees ect?

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Also roughly how long would this take to implement?

modest ocean
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hey @dreamy epoch, I'm taking over for @supple reef, please give me a second to catch up

dreamy epoch
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Ok thank you

modest ocean
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Also roughly how long would this take to implement?
It's impossible for me to give you an estimate since I'm not familiar with your codebase