undefined-webhook | Stripe Developers | Page 1

wicked shell May 5, 2022, 8:15 AM

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Hi! It looks like Stripe did send you all the webhook events, but your server never responded. So this is most likely an issue with your server configuration that blocks Stripe requests.

pliant wharf May 5, 2022, 8:21 AM

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Thanks. Can you perhaps see which IP address the message was sent from? (From this list https://stripe.com/docs/ips#webhook-notifications) for: evt_1KvlhBKnEV82zsZauaX6asYa

Domains and IP Addresses

Ensure your integration is always communicating with Stripe.

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that might help with debugging

wicked shell May 5, 2022, 8:27 AM

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unfortunately I don't have access to this information.

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I would recommend send a message to Stripe support width all relevant information, and they should be able to help you debug this.
https://support.stripe.com/?contact=true

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#undefined-webhook