#Jodanna - Express account

1 messages · Page 1 of 1 (latest)

green helm
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Hi! Taking a look here.

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Can you clarify the last question here? Your express account is in Restricted status with moved the account to Restricted status right?

whole rune
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The account is in Enabled status and I want it to move to Restrict. Trying to figure out how to do that.

green helm
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Are you able to share what your use case is?

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I'm not seeing anything obvious that will put an account to a Restricted status. If you can share what you're trying to really accomplish with it, I can try to see what options we have.

whole rune
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Use case: Consumer platform accepting card, apple pay and google pay in the USA for donations to other parties on the platform. The platform is simply facilitating the money movement from Donor to Recipient. Donors create transactions, then the money is moved to the recipient's Stripe Express account for payouts.

Our platform will not allow Recipients to create monetary donation asks unless they have an Enabled or Completed status Stripe Express account. However, we know an account may move to Restricted status, which prevents the money from moving into their Connect Express account. We wrote code to capture these transactions and when the status changes to Enabled or Complete, then the platform would automatically move the money into their Connect Express account

As part of QA, I'm trying to move an account into Restricted status so I can test this capture and hold code. Does that help?

green helm
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That is helpful. There is not an API that could do this, however, you'd be able to pause the payout via the Dashboard.

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I just used it on my test account above

whole rune
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I believe that will work! I'll test it soon. Thank you!