#ddbg-coupons
1 messages · Page 1 of 1 (latest)
Hey there! I believe it should replace and start a new discount for 3 months if you update the coupon.
You could test this though using Test Clocks! See: https://stripe.com/docs/billing/testing/test-clocks
Hey bismarck, but how can I add a new coupon for them to got all in all 3 months in totaL
because some of them have already maybe used 20,30..days
my goal is for them to get in total 3months for every user (- the days they used already with the 2months coupon)
In this case you would need to calculate the coupon amount that needs to be added.
Hello @runic kelp , this thread is unarchived. What is your followup question?
hey @arctic hedge Thanks a lot!
the thing is, is there a way to not "calculate" (as replied bismarck yesterday) by user and apply a one month extra coupon when the users reach their 2 months?
Unfortunately not, you will need to create a new coupon and add it
We don't support prorating time used on coupons like that
got it, thanks @arctic hedge but is it possible to "program" or sthg like that, so I can attach the new coupon of 1month to the user, when they will reach their 2 months coupon, that will start automatically on the new coupon of 1month?
Hello. Stepping in here. Give me a moment to catch up
hey @lunar rampart no worries 🙂 thanks a lot!
If I understand what you're saying, this is something you would have to write code for
You're saying you want to give customers who have already received a 2 month discount an extra month of discounts?
yes that's it! But I don't want to implement some new code, just do it on stripe's dashboard
most of them have the 2months coupon, but they didn't reach yet the 2 months
What you're describing you need to do is not possible from the dashboard unfortunately
got it, then if I have to implement that I will do it, can you give more info please?
and when updating (or replacing) a coupon duration, is it effective instantly?
When you replace the coupon it will be applied to the next invoice
You could manually replace the coupon for each subscription in the dashboard
But that's a lot of work
Otherwise, you will have to code a solution that updates the coupon
ohh nice thanks for these info! So the new coupon will be applied right after the next invoice right?
When you add a coupon, it will be applied to the next invoice