#ddbg-coupons

1 messages · Page 1 of 1 (latest)

late quest
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Hey there! I believe it should replace and start a new discount for 3 months if you update the coupon.

runic kelp
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Hey bismarck, but how can I add a new coupon for them to got all in all 3 months in totaL

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because some of them have already maybe used 20,30..days

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my goal is for them to get in total 3months for every user (- the days they used already with the 2months coupon)

late quest
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In this case you would need to calculate the coupon amount that needs to be added.

arctic hedge
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Hello @runic kelp , this thread is unarchived. What is your followup question?

runic kelp
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hey @arctic hedge Thanks a lot!

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the thing is, is there a way to not "calculate" (as replied bismarck yesterday) by user and apply a one month extra coupon when the users reach their 2 months?

arctic hedge
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Unfortunately not, you will need to create a new coupon and add it

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We don't support prorating time used on coupons like that

runic kelp
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got it, thanks @arctic hedge but is it possible to "program" or sthg like that, so I can attach the new coupon of 1month to the user, when they will reach their 2 months coupon, that will start automatically on the new coupon of 1month?

lunar rampart
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Hello. Stepping in here. Give me a moment to catch up

runic kelp
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hey @lunar rampart no worries 🙂 thanks a lot!

lunar rampart
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If I understand what you're saying, this is something you would have to write code for

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You're saying you want to give customers who have already received a 2 month discount an extra month of discounts?

runic kelp
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yes that's it! But I don't want to implement some new code, just do it on stripe's dashboard

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most of them have the 2months coupon, but they didn't reach yet the 2 months

lunar rampart
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What you're describing you need to do is not possible from the dashboard unfortunately

runic kelp
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got it, then if I have to implement that I will do it, can you give more info please?

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and when updating (or replacing) a coupon duration, is it effective instantly?

lunar rampart
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When you replace the coupon it will be applied to the next invoice

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You could manually replace the coupon for each subscription in the dashboard

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But that's a lot of work

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Otherwise, you will have to code a solution that updates the coupon

runic kelp
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ohh nice thanks for these info! So the new coupon will be applied right after the next invoice right?

lunar rampart
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When you add a coupon, it will be applied to the next invoice