#zaakiy-australia-usd
spark gorge
Used to settle in AUD. worked fine. On Wednesday night/Thursday morning last week I changed my default setttlement currency to USD (now that it's out of beta)
Stripe reports my USD payouts as "Paid", i.e., 3 paid and 1 (today's) pending,... but it's been 5 business days and I have not received the first USD payout from Thursday
Edit: punctuation
mystic egret
Okay so that's more a question about your own account. You'll have to work with our support team for this: https://support.stripe.com/contact and they can help investigate what's happening
spark gorge
ok thanks
I was just wondering though if any other Australian customers are having the same issue?
mystic egret
This channel is more for Stripe engineers to help devs with questions. You're unlikely to find someone else to answer in this channel. And this is a feature that should clearly work, so it's more an issue with your account setup and something to discuss directly with our support team!
spark gorge
thank you.
I'm not confident that it clearly works because it did not work when it was in Beta.
mystic egret
I understand but I mean it should work, and it's something to discuss directly with our support team so that they can help investigate and debug what's happening
spark gorge
And this feature (ie USD settlement for Australian customers) just came out of beta in the last month or so
mystic egret
I understand, but really what you need to do is talk to our support team immediately for them to help you
spark gorge
thanks, I have raised a request.
mystic egret
awesome, good luck!