#Morisko-verification
winter prawn
your support refering me to make a verification
but its not work
Hello,
I see that you were sent an email dated Thursday April 28 which explained our identity verification process and provided a secure link to use for uploading your ID documents. Please utilize the link in that email to upload new ID. We will review within 24-48 hours and try to sort out this issue. After this, you will also receive another link by email for card verification. Let's get through the ID document verification first and go from there.
~Briana
Operations, Stripe
this is support message
this happens when i click on make verification
locked money there and i cant verify cause this fault ...
acct_1KXnJvBkhqZreSk1
here is my account
can you check ? @mossy geode
mossy geode
Have you already contacted support about this?
winter prawn
yes
but they all the time refer me for verify my account
but i cant
its showing nothing to verify
bro they are doing this like for 6 days all the time waiting for my verify but i cant do it cause of this
mossy geode
Support is really the only ones who can help you with this - my guess is that you already submitted an identity verification and so there's no new verification for you to complete (which is why you get this error). Again, this is a guess because we don't touch account verification issues in this channel.
mossy geode
I'd explain to them that you've already provided verification and that subsequent attempts to add it again are not working
winter prawn
so when it will works for me please?
Oh, but I've already done that
@mossy geode can you please tell them that i have this issue? in this case?
cause i dont think they understand me.
mossy geode
Really it's best for you to contact them directly