#jahirjje-subscription

1 messages · Page 1 of 1 (latest)

low cliff
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The subscription will transition to a past_due state - it may retry (depending on your dashboard billing settings) and transition to a state after all retries are exhausted

near moat
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is this status different from the canceled status?

low cliff
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Yes, it's different

near moat
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If I offer monthly and annual plans, should there be only one user record per subscription? when the subscription is not paid, should I create another subscription record for the user?

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or is the same subscription record updated?

low cliff
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This is really up to you and how you want to set up your integration - you could have one customer have multiple subscriptions, or you could require that a customer only have one.

near moat
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ok, I want a client to have only one subscription, and that over time they can go up or down between the different plans, however, I want to know if the subscription can be canceled due to non-payment, or if it only places the state that you told me

low cliff
near moat
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ok, thank you very much, I am using laravel cashier to carry out my integration, in this case, if I decided to leave the subscription as it is, would I keep the status past_due, and in my integration could I redirect the user to a page to make the payment?

low cliff
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Yup! As long as the Subscription is past_due it'll continue to generate invoices and you can make payment

near moat
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If I didn't want it to generate invoices, would I have to use the unpaid status?

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If the user did not pay for 2 months, and then decided to pay the subscription, would he have to use the unpaid status to allow it?

low cliff
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All the status will still generate invoices - they'll just vary in what they do with the invoices once they've been created. For unpaid subscriptions the invoices are created but payment isn't attempted

near moat
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Is it possible to allow the user to change the plan and pay, when the subscription did not process the payment?

low cliff
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Yes its possible

low cliff
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@near moat Did you have more questions about change the plan, or was that all?

near moat
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that's all, thank you very much