#phonicuk-payment-link

1 messages · Page 1 of 1 (latest)

cloud chasm
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Hi there! Can you point me to the parameter you're looking at? I don't think you can provide tax IDs on payment links, but I could be overlooking something

pseudo stirrup
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I'm having a hard time finding it now - but a moment ago when I was editing a payment link there was an "Advanced options" expando at the bottom that had a "Allow business customers to provide tax IDs" option.

heavy zodiac
pseudo stirrup
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I'm going nuts now because I can't find that advanced section any more, but I definitely saw it in the Edit Payment Link page

cloud chasm
pseudo stirrup
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I actually can't even find the option any more in the live version

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main support is looking at it - something odd is happening

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I don't recall seeing the option before, then it was there, now it's not - either I'm going mad or it wasn't supposed to be there 👀

cloud chasm
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It was showing up in the Checkout session? Or the Dashboard?

pseudo stirrup
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in the dashboard

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It was right here

cloud chasm
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Ah, I see. I'm not able to get my dashboard to show it either. If all you're trying to do is collect tax IDs on payments, I would suggest following the guides posted earlier in the thread

pseudo stirrup
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I'm only using the regular payment links and driving everything else via webhooks, no checkout flow

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Super weird, I have a funny feeling it'll mysteriously return at some point - never mind for now 😅 ¯_(ツ)_/¯

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AH ITS BACK!

cloud chasm
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What changed?

pseudo stirrup
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look at those two screenshots, same exact page - dfferent options

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I knew I wasn't crazy! Dashboard is just being funny

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I reckon someone pushed to prod too early and it got rolled back while I was looking at it. - okay sorry to mess around, you can close the thread xD

cloud chasm
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It's all good! This is definitely something I wanted to get clarity on, because the behavior should be consistent. I'll raise internally and see if I can dig more on what's going wrong