#arogers - Connect

1 messages ยท Page 1 of 1 (latest)

lusty kindle
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Hi ๐Ÿ‘‹

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Can you share the ID for one of these destination charges?

outer vine
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Sure -- do you want the Id of a transfer object or the ID of the connect account?

lusty kindle
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The ID of the payment

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If possible

outer vine
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pi_3KtkLqIbMY2c3NuS0GSivsmx

lusty kindle
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The payout webhook would only fire when a payout is generated (sorry, just catching up on the original ask)

outer vine
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So payout webhooks are still generated with Custom/Destination -- we just don't have any yet?

lusty kindle
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Yeah, payouts do not occur directly as a result of charges or transfers. They are either managed manually by the platform or occur on a schedule

outer vine
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I see -- so this is a setting that must be set on the account.

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To enable automatic payouts

lusty kindle
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Yup

outer vine
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Got it! Thank you so much!

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One final question -- and I believe each payout has a 0.25% + 0.25 cents charge?

lusty kindle
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Sure thing! Te platform and the connect account should also be able to see payouts in their dashboard.

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As for charges, that's not something I'm super familiar with. You can write in to Support to get more answers about that.
https://support.stripe.com

outer vine
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Thanks!

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I appreciate your help! Have a great weekend!

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Hmmm

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I'm looking at the code. We do set the payouts

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The payouts schedule

lusty kindle
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Okay. What are the parameters?

outer vine
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DelayDays = minimum and Interval = Daily

lusty kindle
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Okay and you have a webhook endpoint configured to listen for Connect events?

outer vine
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yes

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But I don't see the webhook triggered (even if it fails, it would be listed in the Dashboard)

lusty kindle
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Can you share some payouts on a connect account that should have triggered the event?

outer vine
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Sure - py_1KtkLsRNk8Vkq3WFxeBEYaMd

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py_1KthqqRNk8Vkq3WFtpT6XlHO

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py_1KrwxHRNk8Vkq3WFGYcA6TqB

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Just some of the ones

lusty kindle
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Those are payments. They won't trigger a payout.

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Payout objects have IDs starting with po_

outer vine
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I don't see any of those

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This is for the account:
acct_14aXlLIbMY2c3NuS

lusty kindle
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If you are looking at a connect account in the dashboard it should be an option in the Activity section

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If there are no payouts listed, that is why you haven't seen the webhook event fire

outer vine
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There are no payouts listed

lusty kindle
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The account ID you shared appears to be for a platform. I would need an example of a connect account

outer vine
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Ah -- sorry: acct_1Krwq4RNk8Vkq3WF

lusty kindle
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Okay so looking at that account with the minimum delay of 7 days, the first payout is expected on May 2nd

outer vine
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Is that what "minimum" means! Oh wow -- I didn't know that. I thought minimum meant 0.

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Wow -- thank you so much!

lusty kindle
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You can see this in the dashboard of the account which will give you a good idea of what each payout corresponds to

outer vine
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I've never seen that screen -- where is that in the Dashboard?

lusty kindle
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You go to a connect account and select the View dashboard option

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It's the first option in that little button showing the ...

outer vine
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Once in the connect account's dashboard, where do you see the above screen?

lusty kindle
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Then hop over to the Balances tab

outer vine
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ahhh!

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Thank you so much!!

lusty kindle
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Sure thing! Now you'll have great visibility of what's going on with your connect accounts

outer vine
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This is awesome. Thanks! Btw, a minimum of 0 is allowed right?

lusty kindle
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Min is 7 AFAIK

outer vine
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Oh wow -- so 7 days delay is minimum

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Got it

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Thanks!

lusty kindle
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Happy to help ๐Ÿ™‚