morenomdz - payouts for connected accounts | Stripe Developers | Page 1

subtle turret Apr 29, 2022, 2:56 PM

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Hello! Just starting a thread for you -- I'll review and respond as soon as I can 🙂

leaden stratusBOT Apr 29, 2022, 2:56 PM

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:question: @feral apex Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

subtle turret Apr 29, 2022, 2:57 PM

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Questions about automatic payouts are better answers by our support team, please contact them and share some example account ids to help you out with this

feral apex Apr 29, 2022, 2:58 PM

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hmmm

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but we don't have the technical information why Thurs and Friday transfer may be sent on Saturdays instead?

subtle turret Apr 29, 2022, 3:00 PM

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Delays and timing varies by country and can take holidays etc into effect -- payouts only happen if there is a balance to pay out

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https://stripe.com/docs/payouts#payout-speed

Receiving payouts

Set up your bank account to receive payouts.

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If you want specific example accounts to be looked at, please contact support to have them help you look at those.

feral apex Apr 29, 2022, 3:09 PM

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I will try to contact support, it looks like none of our daily payouts are going out on Thurs-Fri for some reason

subtle turret Apr 29, 2022, 3:10 PM

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Got it - yes, they should be able to help you with that - ty!

#morenomdz - payouts for connected accounts