#rafmaghari-invalid-request
scarlet marlin
The message shows that you're trying to add the test bank account in the live mode
Test bank account can only be added in test mode
For live mode, only real bank account can be added
hallow reef
Yep, may tester said that he used a real card,
and found out that this implementation
'account_number' => $bankAccount, (input real card)
'routing_number' => '110000'
should I make them input also their routing number?
scarlet marlin
Can you share the request ID (req_xxx)?
Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
hallow reef
req_dXQwvXnTPH9WiG this one?
scarlet marlin
Yes
Our side shows that Australia test bank account is added as part of this request: https://stripe.com/docs/connect/testing#account-numbers
The tester input test account number provided by stripe in live mode
hallow reef
meaning they used test bank account?
I have a assumption
- Bank account (real card)
- Routing number (test account)
--- will this throw this kind of errror?
scarlet marlin
Yes, they use test bank account that is meant for test mode only
They cannot use test bank account in live mode
Routing number should be real in live mode as well
hallow reef
Yep I guess that's our problem.
I will let them input this also 🙂
Thanks river.
in conclusion, we need to input both
- Account Number
- Routing Number
thanks river
scarlet marlin
No problem! The routing number showed here is indeed test routing number. The tester may check with his/her bank for real routing number on his/her account number
hallow reef
Copy on this.