#lucas_f-payouts-paused

1 messages · Page 1 of 1 (latest)

wooden mortar
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Hi there! I don't have current state on how these types of verifications issues work. I wish I could help, but this chat is focused on developers and technical questions.

Our support team will be able to assist you better than I can: https://support.stripe.com/contact/email

brazen lotus
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I tried contacting the support team and they suggested I try here. This is a technical question. I need to know if a Rejected Status for a Connected account is a permanent state? Getting all of our clients to submit their financial info and connect their accounts represents 100's of man-hours I cannot get back.

wooden mortar
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Can you provide a ticket number that shows the thread where they suggested coming here for this type of issue?

brazen lotus
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it was a phone call with the Support team, afraid they didn't give me a ticket #