deepstitch - Create Source Error | Stripe Developers | Page 1

lunar bane Apr 28, 2022, 5:33 PM

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HI 👋
Do you. have a request ID for the failed request?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

terse dirge Apr 28, 2022, 5:34 PM

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Yes, thanks - it's req_Inraf2MgUdLrL2

lunar bane Apr 28, 2022, 5:40 PM

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Oddly enough it's the Customer parameter that is unknown, see the acceptable parameters here: https://stripe.com/docs/api/sources/create

Stripe API reference – Create a source – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

terse dirge Apr 28, 2022, 5:43 PM

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the documentation states that the customer parameter should be set in the request

Screen_Shot_2022-04-28_at_10.43.03_AM.png

lunar bane Apr 28, 2022, 5:53 PM

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Can you share that doc?

terse dirge Apr 28, 2022, 6:15 PM

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https://stripe.com/docs/sources/connect

Connect platforms using the Sources API

Considerations for Stripe Connect platforms adding support for new payment methods using the Sources API.

lunar bane Apr 28, 2022, 6:17 PM

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Thanks

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Interesting. I don't see Customer in either of those snippets

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Screen_Shot_2022-04-28_at_11.18.18_AM.png

terse dirge Apr 28, 2022, 6:19 PM

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scroll to the "Cloning Card Sources" section and choose the "Java" tab

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https://stripe.com/docs/sources/connect#cloning-card-sources

Connect platforms using the Sources API

Considerations for Stripe Connect platforms adding support for new payment methods using the Sources API.

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actually, all tabs indicate that the customer id should be included in the request

lunar bane Apr 28, 2022, 6:35 PM

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Yep you are correct

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And so when you used .setOriginalSource it passed in a token parameter?

terse dirge Apr 28, 2022, 6:51 PM

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Since we started this chat, I've tried several things because I'm up against the clock

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Here's the very latest

Screen_Shot_2022-04-28_at_11.51.46_AM.png

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When using the test bank account, I get this (not sure if "ach_credit_transfer" is correct here, but the documentation didn't provide clear guidance)

Screen_Shot_2022-04-28_at_11.52.57_AM.png

lunar bane Apr 28, 2022, 6:54 PM

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Okay that's weird.

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I' still getting confused just a bit because the API ref docs use the type parameter: https://stripe.com/docs/api/sources/create

Stripe API reference – Create a source – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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But I don't see that in any of the code snippets in the Connect doc

terse dirge Apr 28, 2022, 6:56 PM

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when using a test card (4242-4242-4242-4242), I'm getting this (even after refreshing multiple times to obtain new card tokens)

Screen_Shot_2022-04-28_at_11.55.26_AM.png

half tangle Apr 28, 2022, 7:06 PM

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HI there 👋 I'm jumping in as my teammate needs to step away, please give me a moment to get caught up on the context of the thread.

terse dirge Apr 28, 2022, 7:08 PM

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Thanks - be nice if we could speak by phone

half tangle Apr 28, 2022, 7:10 PM

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Could you copy/paste that most recent request ID here, and can you give me a high-level overview of what you're trying to build a flow to accomplish?

terse dirge Apr 28, 2022, 7:19 PM

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yes

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grabbing that

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this is the "invalid token" request id: req_cCzWColqqH6Gd5

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here's the message about the email not being correct: req_2iY0ontHTHhq4z

half tangle Apr 28, 2022, 7:29 PM

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In those requests, are you still trying to clone sources, or have you pivoted to just creating sources?

terse dirge Apr 28, 2022, 7:30 PM

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we're only trying to create sources

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is this the wrong process?

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this flow has been working for over 5 years, recently we upgraded from 5.36 to 20.116

half tangle Apr 28, 2022, 7:33 PM

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Ah gotcha, the section of documentation that you linked to previously was for cloning sources from a platform to a connected account, but if you're just creating sources then that is different.

terse dirge Apr 28, 2022, 7:37 PM

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we're only trying to register new ACH and Credit Cards for users that register them. Again, this was working with our previous code without issue. No longer...

half tangle Apr 28, 2022, 7:40 PM

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And when you say ACH, are you referring to ACH Credit Transfer, our previous version of ACH Direct Debit built on Sources, or our new version of ACH Direct Debit built on Payment Methods?

terse dirge Apr 28, 2022, 7:40 PM

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Just checking accounts - not sure the correct type is to choose for these...

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with routing numbers and account numbers. to test, I was using the test account information from the stripe docs

half tangle Apr 28, 2022, 7:43 PM

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Gotcha, so if you're collecting routing and account numbers then that is setting up ACH Debit. (ACH Credit Transfer spins up an intermediate account that customers can push funds to that you could then draw from).

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Since sources and the old ACH debit flow are considered legacy at this point, the docs for them are a bit tricky to get to. Bear with me a moment while I get to those.

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Here is the guide for ACH Debits on Sources:
https://stripe.com/docs/ach-deprecated

Regarding req_cCzWColqqH6Gd5:
You're seeing that error because the token that is being created is being created on your Platform, but when you try to reference that token you're making a request as your Connected account. Accounts are not permitted to access objects that belong to other accounts, so the request is failing. You'll need to create the token and source on the same account for this flow to work.

ACH guide

Stripe supports accepting ACH payments—directly from bank accounts—alongside credit cards. We currently only support ACH for Stripe businesses based in the US.

terse dirge Apr 28, 2022, 7:53 PM

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got it - so, could you point me to the definitive resource for handling the process for creating cards and checking account (ACH) sources under the latest API?

half tangle Apr 28, 2022, 8:07 PM

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The above guide is the path for creating ACH debits on Sources.
And this guide walks through handling Cards via Sources:
https://stripe.com/docs/sources/cards

Card payments with Sources

Use Sources to accept card payments from around the world.

terse dirge Apr 28, 2022, 8:07 PM

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thank you!

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it's saying this is "Deprecated"

half tangle Apr 28, 2022, 8:15 PM

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Correct, all of our Sources flow are considered legacy at this point. Our new recommended path is to build integrations on our Payment Method objects (rather than Sources) and to leverage Payment Intents (rather than Charges).

This migration guide helps explain the process of moving from our legacy flows to our newer ones:
https://stripe.com/docs/payments/payment-intents/migration

This page talks about our new ACH Debit Payment Method, and has links to guides that explain both how to accept a payment and how to save the payment method details to be used later:
https://stripe.com/docs/payments/ach-debit

And this document walks through our two recommended approaches for accepting payments in general (including, but not limited to, Card payments). These approaches support a wide range of payment methods, and the choices are either using a Checkout page that is Stripe-hosted, or embedding our Payment Element into your checkout flow.
https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=checkout

#deepstitch - Create Source Error