Kostya-refund | Stripe Developers | Page 1

dim escarp Apr 28, 2022, 5:07 PM

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Hi there! Can you provide the refund ID that I can take a look at?

pallid pike Apr 28, 2022, 5:10 PM

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Thank you! 55429502115637188184694

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Acquirer Reference Number

dim escarp Apr 28, 2022, 5:12 PM

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I'll need the refund ID that looks like re_xxxxxx

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It should be in the top right of the Dashboard

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When looking at the refund

pallid pike Apr 28, 2022, 5:12 PM

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oh sorry

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pi_3KqynbK4MQgGBRal0t87p4H5

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re_3KqynbK4MQgGBRal0d019s7y

dim escarp Apr 28, 2022, 5:15 PM

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Thanks! Looking

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Okay so looks like the refund request was made by Shopify. You can see the request in your Dashboard here: https://dashboard.stripe.com/logs/req_IKVTucH7h8R4hI

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So if you weren't expecting that refund, you would need to talk to Shopify about why they initiated it.

pallid pike Apr 28, 2022, 5:18 PM

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Thank you so much!

#Kostya-refund