arvindkgs-testclocks-failure | Stripe Developers | Page 1

pseudo edge Apr 28, 2022, 3:06 PM

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Hello 👋
Give me a moment to catch up 🙂

abstract pine Apr 28, 2022, 3:16 PM

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Sure

pseudo edge Apr 28, 2022, 3:25 PM

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Still looking
I'm not sure why it'd fail
Can you share the IDs of the test objects? i.e. subscription etc

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are you advancing the test clock via the dashboard or the API?

abstract pine Apr 28, 2022, 3:35 PM

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sub_1KtY57BuQq6cUmE7zKTgbPf3
Advancing via the dashboard

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@pseudo edge any updates?

pseudo edge Apr 28, 2022, 3:55 PM

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Looking into it with a colleague
@upper ridge will take over in a bit and let you know once we have an update

upper ridge Apr 28, 2022, 3:55 PM

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👋

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We are investigating

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Will need a few mins

upper ridge Apr 28, 2022, 4:29 PM

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Alright @abstract pine, apologies for the delay. This looks like an internal bug and not something that you can correct. We still aren't sure what is causing it but we will need to file a ticket internally to get it fixed up.

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If you want, you can write into our Support team (https://support.stripe.com/contact/login) and mention that you talked to us on discord about this billing clock bug and that will get you to my team and we can keep you up-to-date on the fix.

abstract pine Apr 28, 2022, 5:05 PM

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@upper ridge Thank you

#arvindkgs-testclocks-failure