mentijm-subscriptions | Stripe Developers | Page 1

dapper canopy Apr 28, 2022, 8:40 AM

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Hi @high geyser, I'm really glad to hear you're enjoying our products, and I'm happy to help you but I'm not sure I got your question. Could you please clarify what is the issue

high geyser Apr 28, 2022, 8:44 AM

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Hi tarzan! I'll try to explain again 🙂

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Say a user went through the prebuilt checkout and signed up for a basic subscription. We handle customer, subscription, payment etc through the checkout and the customer & subscription is provisioned on the checkout.session.completed webhook.

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One week later this customer goes to our change-plan page and decides to upgrade to a better plan. The page makes a request to your subscription update which updates the subscription, which generates a new invoice and a payment is attempted etc.

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However, for us, on our current implementation it seems like the subscription is updated to be on the new, better plan even though the payments fail. We'd like this user to be on the plan he already paid for until the payment succeeds, then we want him to be upgraded.

dapper canopy Apr 28, 2022, 8:51 AM

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so you want the upgrade to be on the new billing cycle?

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mentijm-subscriptions

high geyser Apr 28, 2022, 8:51 AM

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We don't want to give the customer the new product until it's been successfully paid for

dapper canopy Apr 28, 2022, 8:56 AM

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are you using the customer.subscription.updated event to handle the changes in the subscription?

high geyser Apr 28, 2022, 9:00 AM

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We're but we need to find a better way to manage it.

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Either we update the subscription right away (but can roll back to an earlier state if payment fails)

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or 2) We don't actually update the subscription until the payment is successfull

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Do you see what I mean?

dapper canopy Apr 28, 2022, 9:25 AM

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yes I see what you're saying and sorry for my late reply

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I think the best way to handle this is using the billing_reason when listening to invoice.paid

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https://stripe.com/docs/api/invoices/object#invoice_object-billing_reason

Stripe API reference – The Invoice object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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and if the value is subscription_update then you make the changes

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@grand olive sanity check please

grand olive Apr 28, 2022, 9:34 AM

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What you likely need is payment_behavior: 'pending_if_incomplete': https://stripe.com/docs/billing/subscriptions/pending-updates

Pending updates

Learn how to handle payment failures when updating subscriptions.

grand olive Apr 28, 2022, 10:57 AM

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@high geyser Did that help? Let me know if you have any follow-up Qs

#mentijm-subscriptions