#kael
weary edge
hi there, can you share a couple of subscription ids that have failed recurring payment for me to take a closer look?
verbal pasture
sub_1KhljkJr3N20QNXk93ZntzG3
sub_1KhcIiJr3N20QNXkhUARkBVz
sub_1KhX35Jr3N20QNXkKlXBuTG4
weary edge
unfortunately, we don't have a way to help you update set the payment methods as a default payment method. To prevent this from happening, you would want to set the PaymentMethod as the default payment method on your customer : https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements#default-payment-method
verbal pasture
Ok Thanks, I will have a look at the document.
Could you confirm that manually making existing CC as default, it will capture the failed payments during the retrying period?
weary edge
if the retry period isn't up yet then it will auto retry with the newly set default cc the next attempt
otherwise you can also attempt to pay immediately : https://stripe.com/docs/api/invoices/pay
verbal pasture
Just one more question about my subscription setting.
So all these subscriptions are "payment installment" like Pay in 10 per say.
So I needed them to continue charging even if the previous payment is failed.
I set it this way so it continues and I can still check the failed payments by filtering subscription as overdue.
Am in the right direction?
Also confirming that if the invoice is in retrying it's under the smart retrying schedule?
