Morisko-refunds | Stripe Developers | Page 1

silent hemlock Apr 28, 2022, 6:09 AM

#

hi Morisko, we don't have the expertise to help with these questions here, you'll need to contact Stripe Support

brave quail Apr 28, 2022, 6:10 AM

#

Yes, they dont reply. What does it mean????

#

You work for them and you now well what is it...

#

Is they going to send the money back to customers?

silent hemlock Apr 28, 2022, 6:11 AM

#

can you share your account id? I'll take a look to see if I can find your last email to them and I'll flag this to the relevant team

#

You can find your account id by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123

brave quail Apr 28, 2022, 6:13 AM

#

acct_1KXnJvBkhqZreSk1

#

Is it ?

silent hemlock Apr 28, 2022, 6:17 AM

#

i can see you just wrote in about half an hour ago with your last question. They'll get back to you as soon as they're able to

brave quail Apr 28, 2022, 6:17 AM

#

Can, you just tell me if the notification message means that they will return the money to my customers back, or no?

#

Or it dont

#

You now how it works... Im so frustrated

silent hemlock Apr 28, 2022, 6:21 AM

#

I'm sorry, I know this is very frustrating but we don't have the necessary knowledge on how these processes work and I don't want to provide you with wrong information. I'll highlight to the relevant team that you're waiting for an answer from them but unfortunately, I'm not going to be able to help any further here.

brave quail Apr 28, 2022, 6:23 AM

#

Thanks

#Morisko-refunds